Outbound Calling, Customer Service, Call Center, Hardware Networking, Technical Support, IT Hardware, Customer Satisfaction, Troubleshooting Skills, Problem Resolution, Application Software
Bengaluru / Bangalore 4-6 Years
Posted: 27-Oct-2017
Job Description
Strong technical knowledge in software, hardware, and networking, particularly trouble-shooting, repair, sales, etc. Prior experience in Customer service or call center environment IP protocol and network experience highly desirable Working knowledge of NetApp technical systems Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity Sound problem solving skills with linear and logical troubleshooting skills Process knowledge, assessment, design and documentation skills Strong oral and written communication skills Solid analytical, technical, and project management skills Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work independently with minimal supervision
Job Type
Full Time Jobs
Role
IT/ Networking (EDP) - Manager
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