Job Description

1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding Technical issues

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to Identify Opportunity & Implement Process Improvements

6.Has technical experience and skills in the areas of problem determination, creativity and analysis.

Job Type

Role